Same App, Different Experience

Why oh why, Twitter? You control both twitter.com and tweetdeck.twitter.com, yet each has a completely different workflow for adding a handle to a list!

Twitter:

Add-to-list on Twitter

Tweetdeck:

Add-to-list on Tweetdeck

But it’s not just that there are two different workflows; it’s that they are similar enough for me to constantly confuse them! Here’s what my brain sees each time I’m presented with one of these dialogs:

Twitter Lists (Brain View)

…which is perfect if I’m inside Tweetdeck (the second image above). But if I’m on Twitter.com, I’m suddenly (and confusingly) inside of the “Make a new list” workflow:

Create-new-list on TwitterWhat happens when I click out of that? Will I have a new “untitled” list? What happened to my original selections from the previous screen? I basically have to click ‘x’ and start over to find out.

So I ask you, Twitter: Why settle for this cludgy and confusing experience when you already have a usable experience in Tweetdeck?

Same App, Different Experience

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